Have a question? The following links can help you answer our most frequently asked questions about reusable bags, safety, and our order process. Don’t see your question? Contact us for help!
PRODUCT SAFETY AND SOCIAL RESPONSIBILITY
ART AND PRINTING QUESTIONS
What is full bleed printing?
Can I see a proof of my artwork?
Do you have stock images for reusable bags?
Can I print on the side or gusset?
Can I print in full bleed on custom bags?
What are the artwork requirements for your stock reusable bags?
Can I see a proof of my artwork?
Do you have stock images for reusable bags?
Can I print on the side or gusset?
Can I print in full bleed on custom bags?
What are the artwork requirements for your stock reusable bags?
FULLY CUSTOMIZED BAG QUESTIONS
Can you produce full bleed, full color custom bags?
What are the art requirements for your fully customized reusable bags?
What are the art requirements for your fully customized reusable bags?
PRODUCT QUESTIONS
How do you choose what bags you offer on your site?
How do I clean or wash my reusable grocery bags?
What material makes the best reusable bags?
How do I clean or wash my reusable grocery bags?
What material makes the best reusable bags?
ORDERING QUESTIONS
What are your terms and conditions?
Do you offer bulk purchases and volume discounts on reusable bags?
What are your payment terms?
I’m ready to buy! How do I place an order?
What is your policy on over or under quantity ordered?
How is my order shipped? Will my bags arrive on time?
What is your turnaround time?
Can I see a proof of my artwork?
Do you provide rush service?
How do I cancel my order?
Do you offer bulk purchases and volume discounts on reusable bags?
What are your payment terms?
I’m ready to buy! How do I place an order?
What is your policy on over or under quantity ordered?
How is my order shipped? Will my bags arrive on time?
What is your turnaround time?
Can I see a proof of my artwork?
Do you provide rush service?
How do I cancel my order?
PROMOTIONS AND FUNDRAISERS
